ALL HARD DRIVES, OPTICAL DRIVES, MEMORY, CPU'S, VIDEO CARDS AND MOTHERBOARDS ARE SOLD WITH 12 MONTHS RTB WARRANTY.
ALL FLOPPY DRIVES, MODEMS AND USB DRIVES, FLASH CARDS COME WITH 6 MONTHS RTB WARRANTY.
KEYBOARD, EXTERNAL OPTICAL DRIVE CASES AND MICE HAVE 3 MONTHS RTB WARRANTY
ANY EXCEPTIONS ARE MENTIONED BELOW.



CONSUMERS GUARANTEES ACT
Your warranty is in addition to your rights under the Consumer Guarantees Act 1993. However, where you are purchasing for the purposes of a business, you agree that the terms of the Consumer Guarantees Act 1993 shall not apply. All warranties and conditions implied under any other statutes including the Sale of Goods Act (1908) are expressly excluded from your warranty. Please read our Terms & conditions of sale for more information.

Manufacturer Products Warranty Period  Contact No.
3COM Internet Server
Internet Firewall 25
SuperStack 3 Firewall
OfficeConnect Dual 56K Modem
Internet Firewall DMZ
PC Cards
NICS
OfficeConnect Ethernet Hubs
OfficeConnect Fast Ethernet Hubs
OfficeConnect Dual Speed Hubs
SuperStack III Baseline Dual Speed Hubs
SuperStack III Baseline Hubs
OfficeConnect Dual Speed Switch
OfficeConnect Baseline Switch		 Lifetime 0800 446 398
  SuperStack II Dual Speed Hub 500
SuperStack II Hub's 10
SuperStack II PS Hub 40s and Hub 50
Transceiver Interface Modules
SuperStack II Switch 610
SuperStack II Switch 1100's
SuperStack II and III Switch 3300s
SuperStack III 4900 and 4900SX		 +5 Lifetime. Includes replacement of hardware before receipt of defective product during the first five years, subject to availability. Return to factory for free repair thereafter. Warranty covers fan, power supply and power adapter for the first five years only. 0800 446 398
  Home Wireless Gateway
Broadband Modems
OfficeConnect 812 ADSL Router		 Five Years 0800 446 398
  AirConnect Wireless LAN Access Point
AirConnect Wireless LAN PC Card
AirConnect Wireless LAN PCI Card		 Three Years 0800 446 398
  SuperStack 3 Remote Access System
Switch 4007
SuperStack II Switch 3900 and Modules
SuperStack II Switch 9300s
SuperStack II Switch Matrix Module		 One Year 0800 446 398
 
Manufacturer Products Warranty Period Contact No.
3M All Three Months SCCL(09-3580404)
 
Manufacturer Products Warranty Period Contact No.
ADATA SD Card, CF card, MMC Card Six Months SCCL(09-3580404)
  USB Flash Drive One Year SCCL(09-3580404)
 
Manufacturer Products Warranty Period Contact No.
APC All Two Years 0800 333 373
 
Manufacturer Products Warranty Period Contact No.
APACER All One Year SCCL(09-3580404)
 
Manufacturer Products Warranty Period Contact No.
ASUS All ONE Years SCCL(09-3580404)
 
Manufacturer Products Warranty Period Contact No.
BROTHER For machines worth over $1,000 RRP One Year Onsite Auckland
(09)307 6117 Wellington
(04)499 9596 Christchurch
(03)366 0937
  For machines worth under $1,000 RRP One Year RTB As above
 
Manufacturer Products Warranty Period Contact No.
CASIO All Products One Year SCCL(09-3580404)
 
Manufacturer Products Warranty Period Contact No.
COMPAQ Proliant Servers Three Year full parts and labour warranty 0800 449 552
  Presario Desktops One Year parts and labour RTB (09)356 1457
  Presario Notebooks One Year RTB international parts and labour warranty (09)356 1457
  Presario Inkjet printer One Year RTB (09)356 1457
  Deskpro SB & EX Three Year limited warranty, 1st year onsite parts & labour, years 2&3 RTB parts only. 0800 449 552
  Deskpro EN, EN SFF Three Year full parts and labour, onsite 0800 449 552
  Compaq iPAQ Desktops One Year onsite parts and labour. 0800 449 552
  iPAQ Handheld Devices One Year RTB parts & lavour 0800 449 552
  Armada Notebooks - 100s 1 Year limited international pick-up service 0800 449 552
  Armada Notebooks - E500 One Year limited international pick-up service. 0800 449 552
  Armada Notebooks - M300 One Year limited international pick-up service 0800 449 552
  Armada Notebooks - M700 Three Year parts and labour international RTB 0800 449 552
  Compaq MicroProjectors One Year RTB 0800 449 552
  Compaq Spare Parts Various SCCL(09-3580404)
 
Manufacturer Products Warranty Period Contact No.
DLINK Network Adaptors, 10Mb Managed and Unmanaged hubs Lifetime Dlink(0800-900 900)
  100Mb Fast ethernet and switching hubs Three Years Dlink(0800-900 900)
  All other products One Year Dlink(0800-900 900)
 
Manufacturer Products Warranty Period Contact No.
DIRECTION All 3 Years
Contact No.
SCCL(09-3580404)
 
Manufacturer Products Warranty Period Contact No.
DYNALINK All 1 Year Dynalink - 0800 653 962
 
Manufacturer Products Warranty Period Contact No.
EASYBOOKS EasyBooks Software Lifetime - if user subscribes for update services Burge Hadfield Ltd
(09) 571 4560
 
Manufacturer Products Warranty Period Contact No.
EPSON Printers, Scanners, Lasers One Year Epson Accredited Service Agent(normal warranty)
Epson DOA
within 10 days
0900 53776
 
Manufacturer Products Warranty Period Contact No.
FILEMAKER CD's 30 Days 0800 444 929
 
Manufacturer Products Warranty Period Contact No.
FUJI HANIMEX Digital Cameras One Year Hanimex NZ Ltd
(09)414 0400
 
Manufacturer Products Warranty Period Contact No.
HP Vectra's Three Years Parts and Labour Onsite. HP (Normal Warranty)
(09)356 6640
(04)499 2026
(03)365 9805
  EPC's Three Years Parts and Labour return to HP. HP (Normal Warranty)
as above
  Brio's Three Years Parts onsite, One Year Labour. HP (Normal Warranty)
as above
  Notebooks One Year Parts and Labour return to HP
DOA within 14 days		 HP (Normal Warranty)
as above and
HP DOA within 14 days
0800 471 432
  Jornada's One Year Parts and Labour return to HP
DOA within 14 days		 HP (Normal Warranty)
as above and
HP DOA within 14 days
0800 471 432
  E200 Server One Year Parts and Labour Onsite
DOA within 14 days		 HP (Normal Warranty)
as above
  All other servers Three Year Parts and Labour Onsite
DOA within 14 days		 HP (Normal Warranty)
as above
  CD Writers One Year Parts and Labour return to HP
DOA within 14 days		 HP (Normal Warranty)
as above and
HP DOA within 14 days
0800 471 432
  Tape Drives Three Year's Parts and Labour return to HP
DOA within 14 days		 HP (Normal Warranty)
as above and
HP DOA within 14 days
0800 471 432
  Trade ready drives Two Year's Parts and Labour return to HP
DOA within 14 days		 HP (Normal Warranty)
as above and
HP DOA within 14 days
0800 471 432
  Tape Libraries Two Years Parts and Labour Onsite HP (Normal Warranty)
as above
  Jukebox's One Year Parts and Labour Onsite HP (Normal Warranty)
as above
  LaserJet 1200/3200/3150 Series Two Year's return to HP
DOA within 14 days		 HP (Normal Warranty)
as above and
HP DOA within 14 days
0800 471 432
  LaserJet 2200 - 8150 Series Two Year's Onsite HP (Normal Warranty)
as above
  Colour LaserJet 4550 - 8550 Series Two Year's Onsite HP (Normal Warranty)
as above
  Colour LaserJet 8550MFP One Year Onsitre HP (Normal Warranty)
as above
  Business InkJet 2200 Series One Year return to HP
DOA within 14 days		 HP (Normal Warranty)
as above and
HP DOA within 14 days
0800 471 432
  Business InkJet 2500 Series One Year Onsite HP (Normal Warranty)
as above
  DesignJet Printers - all models One Year Onsite HP (Normal Warranty)
as above
  JetDirect Print Servers
All models		 One Year return to HP
DOA within 14 days		 HP (Normal Warranty)
as above and
HP DOA within 14 days
0800 471 432
  Procurve Switches Lifetime Parts HP (Normal Warranty)
as above
  Digital Senders
All models		 One Year return to HP
(Unit exchange)
DOA within 14 days		 HP (Normal Warranty)
as above and
HP DOA within 14 days
0800 471 432
  DeskJets One Year Parts and Labour return to HP
DOA within 14 days		 HP (Normal Warranty)
as above and
HP DOA within 14 days
0800 471 432
  DeskJet Consumables DOA or Faulty HP DOA within 14 days
0800 471 432
  Office Jets One Year Parts and Labour return to HP
DOA within 14 days		 HP (Normal Warranty)
as above and
HP DOA within 14 days
0800 471 432
  Consumables All unexpired product SCCL(09-3580404)
  Scanners One Year Parts and Labour return to HP
DOA within 14 days		 HP (Normal Warranty)
as above and
HP DOA within 14 days
0800 471 432
 
Manufacturer Products Warranty Period Contact No.
IBM Software 30 Days IBM Warranty Service Logging Centre
0800 733 222
  Commercial Desktop - Netvista Three Year Parts - One Year Labour Onsite. Onsite warranty available to endusers within 50km of main city. 0800 733 222
  Retail Desktop - Aptiva One Year RTB 0800 733 222
  Commercial ThinkPad - A Series One Year Customer Carry in Repair 0800 733 222
  Commercial ThinkPad - T Series Three Year Customer Carry in Repair 0800 733 222
  Commercial ThinkPad - X Series Three Year Customer Carry in Repair 0800 733 222
  Retail ThinkPad - I Series One Year Customer Carry in Repair 0800 733 222
  X Series Server Three Year Onsite. Onsite warranty available to endusers within 50km of main city. 0800 733 222
  Options (If installed into a non-IBM machine) One Year Customer Carry in Exchange SCCL(09-3580404)
  Options (If installed into an IBM machine) Warranty upgrades to follow the warranty of IBM machine it is installed into. SCCL(09-3580404)
 
Manufacturer Products Warranty Period Contact No.
IMATION Media all except below. Lifetime SCCL(09-3580404)
  Media - 3M3590 10 Years SCCL(09-3580404)
  Hardware - SuperDisk Drives & CD-Burners 1 Year Imation Tech Support Line
0800 445 922
 
Manufacturer Products Warranty Period Contact No.
KEYLOGIX ActiveDocs - Wizard Lifetime On Line Help
  ActiveDocs - Authoring Tool Lifetime On Line Help
 
Manufacturer Products Warranty Period Contact No.
KINGSTON Memory Modules, Networking Adapters, Print Servers, Routers, IdentiGuard, Flash card readers, adaptors and microprocessor upgrade products Lifetime SCCL(09-3580404)
  Hubs excluding power supply, switches excluding power supply Three Years, Five Years and Lifetime Warranties SCCL(09-3580404)
  Network hub and switch power supplies, Print servers and routers without cooling fans, Fiber converters, Flash Memory cards (e.g CompactFlash, ATA Flash and Linear Flash); solid state PC card (PCMCIA) adapters, PC Card Readers Five Years SCCL(09-3580404)
  StrataDrive Three Years SCCL(09-3580404)
  Solid State Floppy Disk Cards (SSFDC) Two Years SCCL(09-3580404)
 
Manufacturer Products Warranty Period Contact No.
KODAK Digital Cameras One Year Kodak Technical Support
0800 440 786
  Digital Camera Accessories One Year Kodak Technical Support
0800 440 786
  CD Writers One Year Kodak Technical Support
0800 440 786
  CD Media, Inkjet Media No Warranty.
Kodak Limitation of Liability: This product will be replaced if defective in manufacture or packaging.
Except for such replacement this product is sold without warranty or liability even though defect, damage or loss is caused by negligence or other fault.		 Kodak NZ
0800 500 135
       
Manufacturer Products Warranty Period Contact No.
SAMSUNG CRT Monitor, LCD Monitor 3 Years Samsung (0800 466 398 OR 0800 747 706)
SAMSUNG DVD Drive, DVD-Writer, CD Writer 1 Year Samsung (0800 466 398 OR 0800 747 706)
       
 
Manufacturer Products Warranty Period Contact No.
Power Supply Hairong, Task, Hyena etc. Separate as well as in the ATX case 3 months SCCL(09-3580404)
       
 
Manufacturer Products Warranty Period Contact No.
RunDisk USB Flash Drive,Pen Drive CF card 6 months SCCL(09-3580404)
       
Manufacturer Products Warranty Period Contact No.
RICOH CD ROM Drive, DVD Drive 6 months SCCL(09-3580404)
       
Manufacturer Products Warranty Period Contact No.
SanDisk Memory products like CF card, SD Card, USB drive 6 months SCCL(09-3580404)
       
Manufacturer Products Warranty Period Contact No.
 Zyxel Modem & wireless products 6 months SCCL(09-3580404)